Reviews

January 4, 2026

"My Experience with Willow River Well and Pump Service was amazing. Having no water on the hobby farm was quite stressful but they came out promptly and got me up and running with a new well pump the same day! Very knowledgeable, down to earth and trustworthy :) thanks so much for the help!"
December 22, 2025

"We were having intermittent problems with our well. As a mediocre DIYer I did the basics - checked pressure tank PSI, pressure switch contacts and settings, examined wiring, swapped the capacitor recently for an unrelated issue, even replaced the breaker that was continually tripping. Issue still persisted. Called Willow River Well shortly after 7am and was able to connect with Bill. He had some ideas on what the problem could be, attributing it to a short or bad ground most likely in the casing due to vibration of the pump. Said he’d still swing out and take a look. A few hours later we had the cap off the casing and sure enough, one of the wires had the insulation rubbed through and was making contact on the casing. Bill called it from the start and helped me get back up and running. He definitely knows his stuff. Turns out I don’t need a new well pump, but when I do I now know who I’ll be calling."
December 21, 2025

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December 18, 2025

"Our well pump went out on a Sunday afternoon while I was in the middle of a shower. I was in a panic to say the least! I called 3 other well service companies, none of which could come until Monday morning. When Bill answered he was on his way to another job, but hearing the panic and despair in my voice, he found one of his guys to come out to take a look to see if it was any easy fix. Unfortunately, it did end up being my pump, so they came back right away the next morning and got it taken care of. Bill is so friendly and explains everything they are doing and why. Highly recommend them if you find yourself in the unfortunate situation of needing well services. Thanks Bill and team!"
October 20, 2025

"Bill came out to replace our well pump on a Saturday. He was informative and pleasant throughout his time working. We couldn't ask for a better experience considering being "waterless"!"