Reviews

October 10, 2024

"Excellent experience working with this company. Great communication and had the problem fixed quickly. We had no water due to the repair that was needed on our current system and made several calls to other companies with no luck. I was very thankful that they came out same day and made us a priority to come after hours to get it taken care of. They were prepared with the correct part needed in their truck and switched it out quickly. They explained everything to me so I understood what the issue was and how it was repaired. Never having owned a home with a well before I was thankful for the information and was told I should expect another 10 years left on the system. They did not try to sell me on something that wasn't needed like other companies do, just took care of what was needed and were on their way which was much appreciated and gained my further trust as a customer. Option to pay online was another great bonus so I didn’t have to go digging for my checkbook. You don’t realize how important running water is until you don’t have it for a few hours, especially when you have kiddos. I highly recommend this company. Will use them happily in the future."
October 9, 2024

"I called Willow River Well and Pump because we were without water and needed a new well pump. Bill rescheduled his whole day in order to help us which was greatly appreciated."
October 1, 2024

"Willow River Well & Pump Service did awesome work. Highly recommend. We needed a new well pump and they came out on a rainy Saturday and replaced without any issues. They were professional and timely."
March 21, 2024

"I couldn't be happier with the service I received from Bill and his son. Excellent communication - I was kept in the loop continously on appointment timing and had my questions answered in a way that made sense to me (who has no experience with well water systems). He took the time to try an easy fix and when that didn't fully resolve the problem, he came back out and replaced our pump/piping, pressure switch - and everything has been working great. I highly recommended Willow River Well & Pump Service to anyone in need of well water system maintenance."
March 19, 2024

"Bill and son did a fabulous job installing new pressure tank, gauge, and regulator. Thanks Bill for updating our system."